What happens to my data and my patients' data?

Sound familiar?

"Who can see our patient list?" "Do you sell data?" "Is our information fed into AI?"

The short answer

Your data is yours, and your patients' data is yours. 🔒 We never sell your data, or your patients' data, to anyone. Co-Kinetic is a trading name of Centor Publishing Ltd, registered in England and with the Information Commissioner's Office (ICO).

Your patients' data (Clinic Growth Hub)

• You are the data controller; we are your processor. We hold your contacts only to run your marketing and give you the reporting.
• Your patient list is yours alone. No other clinic can ever see it.
• Every unsubscribe is honoured automatically, on every kind of email you send, and patients choose what they hear from you.
• You can export your list at any time. If you leave, we erase your account and everything in it.

AI tools

Our systems use AI to read websites, measure AI visibility and draft content. They are given only what that job needs: public web content and the clinic information you've provided. We don't give your patients' personal details to any AI model, and nothing you give us is used to train anyone else's model.

The free check

We read your public website the way a search engine or an AI tool does. We don't need, and don't ask for, access to your site, your analytics or your Google account. Your result is at a private link that only you receive.

More detail

The full privacy policy is on co-kinetic.com: Privacy.

The next question is usually...

• Is there a contract, and how do I cancel?
• What does Co-Kinetic cost?